When using the bulk restoration tool, several factors will cause a job not to be restored:
- The substitute that originally filled the job when it was cancelled has been assigned to another job, prior to the restoration of the original job.
- The substitute that originally filled the job when it was cancelled has been removed from the site, job classification or job position of the original job prior to its restoration.
- The substitute that originally filled the job when it was cancelled has updated their calendar to be unavailable during the date of the original job prior to its restoration.
In all cases, you will need to recreate the job manually or reach out to absence.substitute@tylertech.com for additional help.
For more information on Bulk Operations check out the All About Bulk Job Operations solution record.